Health Literacy: a better way of doing things.

This website helps make health information and services easier for people to access, understand, and act on.

What is health literacy?

Individual health literacy is the skills, knowledge, motivation, and capacity of a person to access, understand, appraise and apply information to make effective decisions about health and health care and take appropriate action. 

The health literacy environment is the infrastructure, policies, processes, materials, people and relationships that make up the health system and have an impact on the way in which people access, understand, appraise and apply health-related information and services. Read more…

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Health literacy is important
because it helps us to:

Navigate the healthcare system including locating services and providers and coordinating multiple services

Case Studies

Winter Strategy patient workshops

Tweed Health for Everyone Super Clinic led the way in patient engagement as part of the Primary Health Network’s Winter Strategy Program 2019.
I’m not very good at saying when I’m not good…I don’t want to be a bother or take up your time…This has changed my whole attitude – I know I can call.

Recent Updates

This page is to support people who are doing Cardiac Rehabilitation. This is a program to help people recover and improve their heart health. The…

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Many visitors to our beautiful North Coast don’t realise the dangers of sun and heat exposure. Here are some simple things you can do to…

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If you are as healthy as possible you will do better from your surgery and have an easier recovery. Some health conditions can cause your…

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Use best-practice health literacy strategies as a health professional.

We pay it forward

Our Make a Difference program is changing the lives of vulnerable kids in South Australia. For every machine we sell, we donate either to Foodbank Australia or the Childhood Cancer Association on behalf of our clients.

Fast Response Times.

From the moment you get in touch with us, we get you set up as fast as possible with prompt delivery and installation. More than that, our technicians are out to meet you within two hours of submitting any breakdown request.

We put customer service first.

Building lasting relationships with our clients, through quality customer service has been the deciding factor in our business success. When you engage with us, the customer experience goes well beyond making your purchase. We’re in for the long-haul, with maintenance and support services locked in for the life of your machine.

We’re Photocopier & Printer experts

At Datacord, we understand that every business has unique printing and document requirements. That’s why we offer a diverse range of photocopiers and printers that cater to small, medium, large, and commercial businesses. With over 30 years of experience in the industry, we know how to find the best-fit for different workplace requirements

JargonPlain Language
Pre-opBefore surgery
ECGElectrical picture of your heart
PRNWhen needed
SupineOn back
Discharge planningMaking a plan to get out of hospital
FastDo not eat during this time
SatsOxygen in blood
RestorationFilling
FractureBreak
PathologySomething is not working right
Verbal comprehensionUnderstanding what other people are saying
FebrileHigh temperature
IVFDrip
GaitWalking pattern
BilateralBoth sides
AbstainDon’t do
UF goalHow much fluid we want to take off
Primary health assessmentHealth check with GP
ProphylacticTo prevent
QID4 times a day
PivotChanging from an old strategy
AF(atrial fibrillation) Heart flutter/irregular heart rate
Nil by mouthNothing to eat or drink
Upper limbsArms
ScreeningChecking/testing
DyspnoeaShortness of breath
AnalgesiaPain relief

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