Contact Us

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Who is enquiring?

I'm a health professional

I'm a community member

We can health professionals with anything that will make it easier for people to look after their health, including:

Reviewing resources to meet health literacy standards
Providing workshops to health staff to improve their communication
Checking your organisational health literacy and helping you write an action plan to improve your service
Providing advice on how to integrate and improve health literacy in your project or service
Reviewing consumer activities (such as engagement activities)
Helping conduct consumer walkthroughs to improve navigation around your site
Finding relevant information and scientific literature about health literacy relevant to your area of work

We can help community members with:

Booking a health literacy workshop for your community group
Doing a local project to improve how well your community can access, understand or use health information or services.
Being involved in our project as a consumer representative

Jargon	Plain Language
Pre-op	Before surgery
ECG	Electrical picture of your heart
PRN	When needed
Supine	On back
Discharge planning	Making a plan to get out of hospital
Fast	Do not eat during this time
Sats	Oxygen in blood
Restoration	Filling
Fracture	Break
Pathology	Something is not working right
Verbal comprehension	Understanding what other people are saying
Febrile	High temperature
IVF	Drip
Gait	Walking pattern
Bilateral	Both sides
Abstain	Don’t do
UF goal	How much fluid we want to take off
Primary health assessment	Health check with GP
Prophylactic	To prevent
QID	4 times a day
Pivot	Changing from an old strategy
AF	(atrial fibrillation) Heart flutter/irregular heart rate
Nil by mouth	Nothing to eat or drink
Upper limbs	Arms
Screening	Checking/testing
Dyspnoea	Shortness of breath
Analgesia	Pain relief

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