Education and Workshops for Health Practitioners


Play Video
Health Literacy and Health Service Access presentation

Video 10 minutes

Play Video
How staff working in health facilities can help with health literacy

Video 5m:20s

Teach-back course

Online module (30 minutes)

Wattle Hill interactive town: explore health literacy barriers

Interactive journey


Learn skills and strategies for health services and health professionals to communicate effectively. Topics are tailored to your needs and can include: 

  • Writing Consumer Friendly Health Information 
  • Using Plain Language 
  • Using Teach-back to confirm understanding 
  • Checking the health literacy of your organisation 
  • Plan and implement a Health Literacy Improvement Project 
  • Health Literacy for Accreditation and Professional Development 

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JargonPlain Language
Pre-opBefore surgery
ECGElectrical picture of your heart
PRNWhen needed
SupineOn back
Discharge planningMaking a plan to get out of hospital
FastDo not eat during this time
SatsOxygen in blood
PathologySomething is not working right
Verbal comprehensionUnderstanding what other people are saying
FebrileHigh temperature
GaitWalking pattern
BilateralBoth sides
AbstainDon’t do
UF goalHow much fluid we want to take off
Primary health assessmentHealth check with GP
ProphylacticTo prevent
QID4 times a day
PivotChanging from an old strategy
AF(atrial fibrillation) Heart flutter/irregular heart rate
Nil by mouthNothing to eat or drink
Upper limbsArms
DyspnoeaShortness of breath
AnalgesiaPain relief

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