Resources
Health Professionals
Trusted health professionals include:
- Your GP (general practitioner)
- Nurses (at your GP practice or the hospital
- Doctors in hospitals
- Specialist doctors
- Pharmacists
- Registered allied health professionals (you can look up professionals here, or if they are not there, they may be registered by another professional organisation, such as speech pathologists and dietitians)
More information
Phone Lines & Websites
| Service | Phone number |
| Health Emergency To call an ambulance | 000 |
Find out the most suitable care for your needs and book in to see local services. Staffed by registered nurses | 1800 198 888 or |
An Australian Government website with reliable health information. Look up medicines, check your symptoms and find your closest health service. Staffed by registered nurses | 24-hour helpline |
Advice on poisoning, chemicals, bites, stings. | 13 11 26 |
consumer medicines information line | 1300 633 424 |
Look up reliable information about medicines, print your current medicine list, or download an app to help keep track of medications. | |
connects community members to the right mental health support and information. They can organise free in-person or over the phone counselling, as well as provide up-to-date information and resources for those requiring support. | 1300 160 339 |
NSW Health 24hr Mental Health Line Offers professional help and advice and referral to local mental health services | 1800 011 511 |
24-hour mental health crisis support. | 13 11 14 |
Talk to a counsellor | 1300 224 636 |
For kids, teens and young adults who want advice on anything they are struggling with | 1800 551 800 |
Advice and support for parents and families See here for more advice lines for expecting or new parents | 1800 882 436 |
Australian Breastfeeding Association helpline Advice and support on breastfeeding | 1800 686 268 |
MotherSafe is a free telephone service for the women of NSW. They can answer questions about exposures to medications, drugs, chemicals and radiation during pregnancy and breastfeeding. | 1800 647 848 |
The first point of access for most Aged Care Services in your area. 8am to 8pm Monday to Friday, 10am to 2pm Saturday | 1800 200 422 |
Get healthy NSW coaching service Free support and coaching to reach your health goals | 1300 806 258 |
Look up tests, treatments and procedures and read about the benefits and harms of each. | |
A Victorian Government website with reliable information about health conditions and treatments and healthy living advice. |
Finding Reliable Health Information
It is always best to talk to your health professionals about what you find online. Looking for information on the internet can help you form questions.
How to find good health information online – YouTube
Ways to check if online information is reliable
- Is it clear who wrote the material?
- Look for information from a reliable organisation (government health departments, trusted organisations like Cancer Council, Diabetes Australia or Heart Foundation).
- Is the site trying to sell you something?
- Information may be biased if the site is trying to get you to buy a product or service.
- Is the site Australian?
- Some information from overseas may not be relevant to our health system.
- Is the information up to date?
More info
- Finding reliable health information – Better Health Channel
Health topics
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Northern NSW Health Literacy Project acknowledges the traditional custodians of the lands across our region and pays respect to the Elders past, present and emerging. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. We acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and honour the rich diversity of the world’s oldest living cultures.